by EquiGuild

Privacy notice

Updated 8 November 2026. The controller for StableCue is Simon Moore trading as EquiGuild.

Information we process

We process account email, account identifiers, authentication/session information, horse profiles, feeding and medication records, medication administration history, professional care-contact names, telephone numbers, postal addresses and email addresses, photos, private passport documents, insurance information, sharing permissions and subscription status to provide and secure StableCue. Account and service processing is necessary for our contract with you. Security and abuse prevention also serve our legitimate interests. We meet applicable legal obligations for financial records. Optional device permissions and alert preferences are under your control.

Care contacts and optional sharing

You enter professional contact details manually; StableCue does not read your phone address book. Only enter information you are entitled to record and share. The horse owner separately chooses whether authorised carers can view care contacts, passport number and an insurance summary containing company, telephone and policy number. These sharing switches default to private. Original passport PDFs and other private policy information remain owner-only. Revoking a carer stops future access through the service; it cannot recall copies they previously downloaded or recorded.

Medication records store animal-care instructions and administration history supplied by you. They do not prescribe treatment, recommend medicines or calculate medication doses. These records and feeding diaries use the existing horse-care sharing roles. We do not use these contact details or records for advertising or cross-app tracking.

Location and notifications

Your chosen yard coordinates are used to obtain local forecasts. When you start a GPS ride and grant permission, the app records route coordinates, timestamps and related measurements, including while the native ride recorder is running with the phone locked. A finished ride is saved to your account when you choose to save it. Device drafts and queued edits support recovery and offline work.

When you enable notifications we retain device tokens, consent/preferences and session links to deliver eligible reminders. Notification text can appear on your lock screen and may include a horse name, weather guidance or a care reminder. Change preview settings in iOS and disable alerts or revoke device sessions in StableCue when needed.

Providers and international processing

Supabase provides authentication, database and private file storage. Cloudflare hosts the website, forecast gateway and notification services. WeatherAPI.com receives location queries to supply weather. Apple processes App Store purchases and iPhone notification delivery. Earlier web subscriptions may be processed by Stripe. StableCue does not receive your full payment-card details from Apple or Stripe. Providers may process information outside the UK under their applicable transfer safeguards. Contact us for processor and transfer information.

Retention and deletion

Records remain in your account until you delete them or request account deletion. Temporary device drafts and queued edits remain as needed to complete or recover your work. Provider backups, security logs and legally required financial records may have separate retention periods; contact us for the periods applicable to your request. We do not promise immediate erasure from every backup.

Export your records and manage sharing in the app. Passport PDFs are downloaded separately from record backups. Delete an account in More → Account settings, or follow the web deletion request instructions. Apple subscriptions must be cancelled separately. If deletion fails, contact support so protected cleanup can be retried.

Your rights

You can request access, correction, erasure, portability or restriction where applicable, object to processing based on legitimate interests and withdraw optional consent. Contact us using your account email. You may complain to the UK Information Commissioner’s Office or another applicable supervisory authority.

Website and demonstration

The public demo uses fictional horses and temporary memory. It does not connect to member accounts, save your records permanently, request real location, send push notifications or process subscriptions. Hosting services process network request information needed to deliver and protect these pages. The public website does not require advertising tracking to use the demo.