by EquiGuild

Terms of service

Updated 22 October 2026. StableCue is provided by Simon Moore trading as EquiGuild.

Your membership

StableCue provides horse-care records and planning tools. UK membership is £5.99 monthly or £59.99 annually. Apple displays the applicable local price, billing interval and terms before you confirm. Subscriptions renew automatically unless cancelled through your Apple account. Cancellation normally stops the next renewal and leaves access for the remaining paid period. Refund requests for Apple purchases are handled through Apple; your statutory rights remain unaffected.

Restore purchases in the app using the Apple account and StableCue account used for the purchase. Account deletion does not cancel an Apple subscription: cancel it separately in your Apple account. Any earlier web membership is managed through its existing billing arrangements; it is not converted automatically into an Apple purchase.

Your records and sharing

Keep your account secure and upload only information and documents you are entitled to use. Sharing gives the selected account the role you choose; review access when someone stops caring for your horse. Keep exports of important records and retain original passports and other official documents.

Weather, rugging and horse welfare

Forecasts and suggested rug ranges are estimates using saved horse details. They cannot assess the horse in person and are not veterinary advice, diagnoses or guaranteed prescriptions. Check your individual horse, shelter, forage and management. Extreme-heat thresholds are precautionary product settings, not a universal temperature at which every horse loses the ability to cool itself.

GPS and notifications

GPS recording requires permission and a ride you start. Accuracy and recording can be affected by signal, battery, operating-system restrictions and interruptions. Notifications can be delayed or missed. Neither feature is an emergency or guaranteed tracking service. Saved away windows do not arrange in-person care or emergency assistance.

Availability and support

We may perform maintenance and change the service. Where required, we will notify you of material subscription changes before they take effect. Contact us with complaints, data errors or refund questions. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.